POLICY

Cancellation Policy

No cancellations or changes allowed within 2 days of the appointment. You MUST call or message to reschedule your appointment at least 48 hours prior to your appointment. If you request for rescheduling within 48 hours, your deposit will be forfeited. If you cancel within 48 hours of your appointment or no-show for a service, you are not entitled to a refund of the deposit, and an additional security deposit must be given before booking another appointment. The duration of your service will be deducted if you are late to your appointment. If you are more than 15 minutes late, the appointment will be cancelled and the deposit will be forfeited. 

Before Your Lash Appointment

Lashes must be completely clean and makeup free Please remove all eye makeup such as mascara eyeliner eyeshadow and oils before your appointment Makeup residue may prevent the glue from adhering properly and can cause retention issues A 15 dollar fee will be charged if heavy makeup removal is required at your appointment